iKode Helpdesk is a PHP help desk software that runs with a MySQL database.
iKode Helpdesk is a PHP help desk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ section and interacting with users via emails. Web based interfaces are easy-to-use. Features include multiple staff logins, categories, powerful ticket search functions, file attachments, custom fields, canned responses, easy-to-use web interface, fully-featured knowledgebase, email piping and more. iKode Helpdesk has been translated to 8 languages and can be easily translated to your language simply by editing one language file. iKode Help Desk X comes with an installation file which will help you setup your database and script correctly with very little effort.