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KnowledgeLake Imaging for SharePoint

 
0.0
 
4.3 (6)
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6 reviews

5 stars
 
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4 stars
 
(1)
3 stars
 
(0)
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(1)
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4.3  (6)
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Rating 
 
4.5

Great Product

Would recommend this product to anyone wanting a solid ECM solution to integrate with SharePoint.

Product Reviews

Pros
Product offers a lot of functionality to enhance SharePoint's ECM capabilities. Support and professional services have both been great to work with over the last couple of years. Overall, our client has been happy with the product and upgrades are not overly complex to install. I would recommend taking advantage of their online training and Quick Start offers as the knowledge gained makes setup and deployment much easier. Our company uses the Capture, Connect and Imaging solutions.
Cons
SharePoint is a complex product. Since the solution integrates very tightly with SharePoint, it can be difficult at times to figure out if the issue is a SharePoint problem or a KnowledgeLake problem.
Version Reviewed
4.5
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Rating 
 
4.0

Excellent product but...

In general I am happy with KnowledgeLake. The upgrade path for SharePoint is complicated by it and other products installed on the SharePoint system. The end users are, for the most part, happy with it. The software just runs out there and is very rarely the problem when a user calls.

Product Reviews

Pros
We use it for scanning large volumes of documents into SharePoint. It is fast and usually accurate. The OCR software they use (ABBYY) is fast and can recognize some text I had trouble reading. Their support staff was very helpful when I had SharePoint dumped in my lap when the previous guy left. Our internal customers are happy with it for the most part.
Cons
Upgrading from SharePoint 2007 to 2010 was a bear. This is not specifically a problem with KnowledgeLake but since it is built in to SharePoint it had to be fully removed and all users migrated at once then re-installed. Also we had some users that were using an older version of their client software. They could not use it at all (lesson learned). :)
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5.0

Fantastic!

Great product. I've been using KnowledgeLake Imaging since Sharepoint 2003 and KnowledgeLake's ability to match and enhance the features of the current version of SharePoint is amazing. Their support team rocks too!

Product Reviews

Pros
Metadata searching
Related Documents
In document keyword highlights
Cons
Figuring out how many concurrent CALS I needed for my environment
Version Reviewed
4.2
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2.0

Shotty Programming Makes for nightmarish Administr

Support tries their hardest but it is evident their programmers don't effectively pass on any knowledge. Waiting for answers takes a very long time, if you get one at all.

Product Reviews

Pros
Great concept.
Cons
Horrible programming. Very Buggy.
Version Reviewed
4.1
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Top 50 Reviewer
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Rating 
 
5.0

Excellent Tool

Their support team is excellent and you get answer for everything. Excellent product for good price.

Product Reviews

Pros
Excellent Support, Support Manual, Easy to Install/Configuration
Cons
We had some challenges to integrate AS400 to Imaging Server. They don't have any tools to connect directly to AS400 and end of using BizTalk server 2006 to resolve these issues.
Version Reviewed
2008
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Rating 
 
5.0

Great tool

A very reliable tool used in conjunction with Capture Server. Provides many of the classic document management features as well as some nice productivity features like Saved Searches for the knowledge workers.

Product Reviews

Pros
Provides functionality for annotations, saved searches, and a powerful viewer.
Cons
Implementations with multiple MOSS web front ends can be a challenge since all configuration is set to use one single address. Multiple addresses supported through Alternate Access Mappings are/were not supported.
Version Reviewed
2008
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