Would recommend this product to anyone wanting a solid ECM solution to integrate with SharePoint.
Product offers a lot of functionality to enhance SharePoint's ECM capabilities. Support and professional services have both been great to work with over the last couple of years. Overall, our client has been happy with the product and upgrades are not overly complex to install. I would recommend taking advantage of their online training and Quick Start offers as the knowledge gained makes setup and deployment much easier. Our company uses the Capture, Connect and Imaging solutions.
SharePoint is a complex product. Since the solution integrates very tightly with SharePoint, it can be difficult at times to figure out if the issue is a SharePoint problem or a KnowledgeLake problem.
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