Review Detail

 
Room Manager for SharePoint by ACAR
HR & Office Management
(Updated: April 30, 2013)
Rating 
 
0.5

This is not a professionally made S/W

Product Reviews

Pros
This looks working perfect when in trial.
Not so expensive.
Cons
In a production environment, when someone makes a double booking, whole booking system stops.
Not sure if they fixed this issue,
We asked this vendor for this issue to fix, they asked another $$$$ to fix their issue. - ridiculous as we used to have a valid support contract.
We wasted over $1000 US dollar and abandoned this S/W and back to Exchange meeting room.

Be very careful with this S/W and don't waste your money and time on this unprofessional software.
Version Reviewed
2010
Was this review helpful to you? 

Comments

2 results - showing 1 - 2  
 
Ordering 
 
Written by Couponi
May 06, 2013
Seems that you did not follow the instructions. When the double Booking checking occurs you need to instruct your users either to delete or to cancel the pop up. See the articel here: http://www.roommanager.ch/Support/Lists/FAQ/DispForm.aspx?ID=29&Source=http%3A%2F%2Fwww%2Eroommanager%2Ech%2FSupport%2FPages%2FSupport%2Easpx

it works fine for us. You should better read the instructions and start reading the installation guide and the Help.
Written by Adam
September 05, 2013
Agreed. This is a very unprofessional and rude company. They will do whatever it takes to sell you a product, which is amateur at best. It has not worked, and their support is non-existent. They REFUSE to speak to you on the phone, ask you to install remote software to control your computer, then their only solution is to "upgrade" to a new version rather than fix the one you have already bought, and installed.

We told them we don't need all the features of a new version and just want our current version to work. They disconnected our online session, and emailed me back: "We stop here! THANK YOU".

This company should be shut down....STAY AWAY FROM THEM AT ALL COSTS...YOU HAVE BEEN WARNED.
2 results - showing 1 - 2  
 
 
Powered by JReviews
© 2013 SharePoint Smart LLC. All rights reserved.