Help Desk / KB
Great Configurable It System
Extremely cost effective, considering what is included.
It is highly configurable, Role driven, includes a Knowledge base, Contains a ticketing system, can be internal or external to clients, includes asset management and Lansweeper as an option. Users see only what is necessary while it staff can have a form that represents what they need to know. Quick acceptance, .through out the organization..
None so far
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