Help Desk / KB

CCS Service Request is a full featured Help Desk and Service Desk application which tracks and manages service request tickets for one or many internal service departments including: ...

SP IT Support Template is a simple, yet full featured SharePoint Application Template for automation of IT department processes including Help Desk, Asset Tracking and Change Management leveraging SharePoint...

SharePoint Knowledge Base Solution Accelerator provides you with the infrastructure for a centralized, easy-to-use, searchable, secure Knowledge Base that can be set up in minutes. Whether used internally or...

HelpDesk OSP for Outlook and SharePoint by kalmstrom.com Business Solutions connects Outlook to SharePoint or Office Live. This application from is installed as an Outlook add-in on each machine...

CCS Customer Service for Microsoft SharePoint provides a powerful account, contact and ticket management that an organization requires to optimize call center/support activities.

The Customer Service Desk, an interface between service department and customer, takes inquiries of every kind and provides support in their processing and administration. Customer Service Desk forms the...

Based on MS Office SharePoint Server (MOSS 2007 or WSS 3.0) platform, SharePointLMS provides revolutionary features and tools which make the learning process easy and effective both for teachers...

Team Helpdesk is an automated help desk and issue tracking system in Outlook and SharePoint for support team that allows you to log, analyze, track, collaborate and escalate support...

An incident ticket management groupware add-in that leverages Microsoft Outlook, Exchange and SharePoint and provides an easy way for support staff to collect ticket data from emails, assign technicians...

CCS Asset Management allows tracking of assets, managing maintenance, repairs and upgrades. It works with CCS Service Request to enable tracking of any type of asset: computers, servers, buildings,...