Help Desk & KB

SP Facilities & Maintenance turns Office 365 and SharePoint into a next generation portal for Facilities & Maintenance Staff. 

HarePoint Knowledge Base is a ready-made solution that provides a full-functionally knowledge management system in your SharePoint environment. The product is compatible with Microsoft SharePoint 2010 and 2013. ...

The Customer Service Desk, an interface between service department and customer, takes inquiries of every kind and provides support in their processing and administration. Customer Service Desk forms the...

HarePoint HelpDesk for SharePoint is the solution to build a helpdesk system on SharePoint sites. The helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The...

SP IT Support by SP Marketplace is out-of-the-box IT Support solution that includes an IT help desk, change management, IT Asset tracking, calendar, discussions and technical documents management. An...

iKode Helpdesk is a PHP help desk software that runs with a MySQL database.

Team KnowledgeBase connects Microsoft Outlook to SharePoint to leverage the information and KB articles stored on one or more SharePoint lists, such that support staffs can easily browse through...

With a full complement of additional components and tools, the Bamboo Knowledge Management Suite is the perfect way to extend and customize Bamboo's popular knowledge management application to meet...

CCS Asset Management allows tracking of assets, managing maintenance, repairs and upgrades. It works with CCS Service Request to enable tracking of any type of asset: computers, servers, buildings,...

An incident ticket management groupware add-in that leverages Microsoft Outlook, Exchange and SharePoint and provides an easy way for support staff to collect ticket data from emails, assign technicians...