The software works as advertised. Easy to setup and manage. Documentation is good. No issues with performance, it's fast. Along with a third party workflow tool, we have been able to setup an enterprise document management system that rivals or exceeds dedicated ones costing big $s.
Support for a few minor issues has been world class. Doesn't seem to matter what time of the day or night it is, I get responses fast, and my issues are resolved within hours.