Good functionality, bad support
I'd recommend the product, just be prepared to pull your hair out when something goes wrong.
I thought the options to backup everything was great. Relatively fast in its backup process. I just found that setup and install took a bit longer than other solutions providing similar benefits.
Still a better option than the out of the box backup/recovery options. I would recommend looking at other solutions as you may save some money to purchase other tools while still getting a great backup/recovery solution elsewhere.