Backup and Restore for SharePoint by AvePoint

 
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Rating 
 
0.5

Option Jungle

Basically you can learn some tricks with this solution. When the magic of these tricks run out and you need to figure things out by yourself or you need support you are screwed.

Product Reviews

Pros
Very complete and granular backup of every setting / item
Works for 2013 just as well
Useful for external blobs
Cons
Horrible Interface, the manual is definitely required you will not find basic settings and options by yourself
Opaque License Structure
Program gives vague errors and status information on simple issues
Bureaucratic, slow and unsatisfying support


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Rating 
 
4.0

Much more than just a backup tool

Anything worth doing generally requires a little more effort. You may struggle a bit at first to get backups running smoothly. Once you learn where to look for logs both on the Manager and Agent side, it will be easier to get to the root of your issue. It is a bit harder than other tools but worth it if you are dependent on out of place restores to other environments.

Product Reviews

Pros
If you are in an enterprise environment where you depend on SharePoint as a development platform then this offers many capabilities that other solutions do not. If all you do is use SharePoint as a web-enabled file server then this probably isn't the right tool for you. In our environment it is critical that we can perform item level recovery while maintaining those pesky GUIDs that Microsoft developers are so in love with. It is also imperative that we are able to perform an out of place restore to other environments at even an item-level. This is where the product really came out over the competition. Most other products were very limited with out of place restores being limited to a database-level only. DocAve is more than just a backup tool there is an entire suite of products such as Content Manager, Report Manager, Deployment Manager, etc. These tools can be very helpful to both your SharePoint Administrators as well as your developers if they tackling SharePoint for the first time.
Cons
The user interface is not intuitive. It is clunky at best. It is a significantly more complex tool than your typical point-and-click. As with most other products you don't really have a good single backup for all your needs. I find myself taking two backups to meet our needs. AvePoint calls these (Platform-level and Granular-level). Platform is really for disaster recovery needs (restoring at the highest levels) and Granular is for the day-to-day recovery of items that might not be in your recycle bin. The names are misleading in that both Platform and Granular offer item-level recovery if configured correctly. While you can perform a granular item-level recovery from a platform backup it is not optimal. Support was better in the earlier days of AvePoint than as of late. As AvePoint has grown they have become less responsive to fixing things for the sake of making them right. I guess they are picking on the bad habits of Microsoft. The tools does rely on a tradition streaming over the network backup. If you want to make use of hardware based snapshots (like NetApp) via your SAN you will inevitably find yourself looking at a rebranded version of DocAve such as Tivoli for SharePoint or NetApp SnapManager for SharePoint.
Version Reviewed
5.x & 6.x
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Rating 
 
1.0

Another tool we decommissioned after a year

This product was installed in our environment for roughly one year. During this time, we were plagued w/ stability issues and had no choice but to upgrade only to find we were unable to restore backups made under previous Avepoint versions. When we needed to restore files, it did not work all the time and support was unable to offer any real solution to our long term issues. We eventually became so frustrated that we replaced the solution with a better one. Think long and hard before selecting Avepoint and if you do select it, make sure you have a secondary backup system in place. Under no circumstances should this solution be used as a primary backup.

Product Reviews

Pros
Decent interface
Cons
Extremely expensive, unnecessarily complex and extremely unreliable, latest version we upgraded to (prior to decommissioning) was unable to restore backups made in any of the previous versions.
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(Updated: March 04, 2013)
Rating 
 
4.0

Restorage Software

If you want to get back your deleted file & folder in simple way in, then you can use the professional windows data recovery software which can help you to recover Data from Partitioned.

Product Reviews

Pros
support from AvePoint
Cons
Getting difficult while installing the software
Version Reviewed
3.0
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Rating 
 
3.0

Good functionality, bad support

I'd recommend the product, just be prepared to pull your hair out when something goes wrong.

Product Reviews

Pros
Very powerful tool providing a key function in copying sites across different environments. Very quick to restore.
Cons
Support is not very good. We've have a number of issues that could not be explained by the tech. Avepoint's support is quick to say "run it again until you see the issue again, then you will know what cause the issue when it stops" so apparently logging isn't very good.
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Rating 
 
3.0

Powerful solution..

I thought the options to backup everything was great. Relatively fast in its backup process. I just found that setup and install took a bit longer than other solutions providing similar benefits.

Still a better option than the out of the box backup/recovery options. I would recommend looking at other solutions as you may save some money to purchase other tools while still getting a great backup/recovery solution elsewhere.

Product Reviews

Pros
Full featured. Backs up everything. Good support from AvePoint.
Cons
Too confusing. Take a bit more that others to setup and get running. Expensive.
Version Reviewed
5.2
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Rating 
 
5.0

Very Robust, Comprehensive Solution

I used this for a few years in a previous position. We initially implemented the 3.x version when we started to have problems with our backups when the content databases exceeded 40Gb. They system was easy to implement, and I was up and running within an hour or two.

This was one of the first to offer Item Level backup capabilities. I really like the options offered for granularity, frequency, etc.

This product served me very well. We continued our upgrades through the 4.x and into the current version. We later added additional modules like the archiving and disaster recovery that are now part of the base product.

Product Reviews

Pros
Full featured, reliable
Cons
Not cheap
Version Reviewed
4.x
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Rating 
 
2.0

Only if you have too much time on your hands

Our company purchased Docave SharePoint Backup after visiting NY user group and someone recommended their tool over Quest, but i've been somewhat disappointed, especially in the beginning. It provides good functionality in line of itemlevel restoration, but so do many other tools these days. And some of the functionality Docave backup offers we will just never be using. Since it’s not cheap this is something to consider if you are thinking about buying Docave backup – you may be overpaying for features you don’t need.

Now the backup schedules seem to be running and worked fine when we tested the recovery in staging. So far we had no restoration requests in production environment, and I hope we will not. However, it was very hard to get off the ground – their user guide is around 500 pages, seriously. I bought 2-server Backup agent, and I got a 500 page user guide for ALL their modules. Since Avepoint has a very weak knowledgebase, you may want to request user guide for backup only, to save yourself some trouble. One more note worth mentioning - we wanted to upgrade to version 5, but when we called Avepoint support they suggested to wait. Said “the build is not stable and no upgrade tool available”. And that was one month post release! Next year, when our maintenance expires, we will be testing out Quest tools and DPM, but I don’t know if they are any better. I guess we’ll find out…

Product Reviews

Pros
integration with other Avepoint products (but not included in the backup product price – we only tested during the trial, but didn’t buy those)
Cons
too complex, difficult to get started, horrendously large user guide, expensive
Version Reviewed
4.5
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